All mystery scoops, mystery boxes and handmade custom curated items are final sale. These items are made to order and specifically for each customer, which means we do not accept returns, refunds or exchanges . Requests for specific colors, themes or preferences are welcomed but cannot be guaranteed and do not qualify an order for a return or refund.
Inspect your order immediately upon delivery. If your order arrives damaged or defective contact us within 48 hours of delivery at mysterypaw6@gmail.com. Include your order # and a description of the issue. Clear photos of the item and the packaging. We will review the issue and, if approved a replacement or store credit will be provided at our discretion. Issues outside the 48 hours may not be eligible for resolution.
